FERM 337: Conflict Resolution for the Emergency Service

Course Description

Designed to introduce emergency services leaders to the study of ADR, or Alternative Dispute Resolution, this course explores the resolution of conflict through negotiation, mediation, and arbitration. A variety of approaches for resolving conflict will be examined, from the adjudicative (arbitration, private or special judging, neutral fact finding) to the evaluative (peer, lay, judicial, and expert evaluation) to the meditative. Emphasis is given to the meditative process and its usefulness in the Fire and Emergency service industry. Prerequisites: Concurrent or prior enrollment in PRF STDS 230 or department consent; declared FERM major or department consent.