BMDS 284: Healthcare Technology Operations Management

Course Description

Technology is essential to modern healthcare, driven by consumer demands, innovation, and financial pressures to improve value. However, managing healthcare technology is challenging due to evolving regulations, cybersecurity risks, and rapid changes in systems and infrastructure. This course will review nine key healthcare IT domains, including clinical and administrative systems, infrastructure, and security. Students will engage with foundational concepts and hear from experienced leaders who have successfully managed healthcare technology. By the end of the course, students will understand the processes and constraints involved in selecting, implementing, and supporting healthcare technology. The course also addresses the evolution of technology solutions, build-versus-buy decisions, and negotiation strategies, preparing students to lead technology-driven improvements in healthcare operations.