BADM 375: Operations Strategy

Course Description

Students will learn how organizations can gain and sustain competitive advantage through their operations capabilities. The course content will cover manufacturing and service contexts across industries such as airline, consulting, entertainment, healthcare, hospitality, information technology, and retail. Cases and examples will be used to explore technologies such as blockchain and internet of things (IOT), issues such as supply chain risk and social responsibility, and business models such as alliances and sharing economy.